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Monthly Archive for: ‘April, 2011’

Framework for applying social media mentions (WOM) to marketing decision making

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So… I think what I’d like to do is create a new model, or at least a framework.  The key tenets I’m focusing on so far, are: 1.  You can’t have revenue without ROI.  If you can’t connect your efforts to the dependent variable of revenue then you aren’t really talking about ROI. 2.  Connecting to revenue is dependent on …

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